Offline methods — COD, Bank Transfer, Check

Not every customer wants to pay online. TitanCart ships three offline payment methods that you can enable with no external account, no credentials and no transaction fees.

Cash on Delivery (COD)

Appropriate for local delivery. Customer places the order online and pays the courier in cash when it arrives.

1. Go to TitanCart → Payment Gateways → Cash on Delivery.
2. Toggle Enabled.
3. Optionally add an Additional fee — charged on top of the order total. Set as a flat amount or a percentage.
4. Fill the Instructions field — this text shows on the order-received page (“Pay the driver in cash on delivery. Keep exact change if possible.”).
5. Optionally restrict to specific shipping methods (usually limits COD to in-house delivery, not carrier shipments).

COD orders land in TitanCart with status On hold. When the customer has paid, mark them Processing or Completed from the order detail page.

Bank Transfer

Customer places the order; you email them your bank details; they initiate a transfer; you mark the order paid after the funds arrive.

1. Go to TitanCart → Payment Gateways → Bank Transfer.
2. Toggle Enabled.
3. Fill in Account name, Bank name, Account number, Routing number / Sort code, and IBAN / SWIFT as applicable.
4. Fill the Additional instructions field — appears on the order-received page and in the confirmation email.

Bank Transfer orders land as On hold. The confirmation email sent to the customer automatically includes the bank details you entered, so customers have everything they need to send payment.

Check / Money Order

Customer mails a physical check; you deposit it; you mark the order paid.

1. Go to TitanCart → Payment Gateways → Check.
2. Toggle Enabled.
3. Fill Payee name (who the check should be made out to) and Mailing address.
4. Fill the Instructions field with expected turnaround (“Allow 7–10 business days for the check to clear before we ship.”).

When to use offline methods

• B2B / wholesale stores — business customers often prefer bank transfer to avoid card fees on large orders.
• Local-only stores — hyper-local delivery services commonly use COD.
• Regulated goods — some merchants cannot accept card payments for specific product categories and must use alternative methods.
• Markets without card penetration — many customers in parts of Asia, Africa and Latin America still prefer COD.

Managing offline orders

From Sales → Orders, click any order to see its detail. The status dropdown at the top lets you advance an offline order through its lifecycle: On hold → Processing → Completed. Status changes trigger the standard email notifications — the customer gets a “Payment received” email when you flip from On hold to Processing.

Tip: offline methods pair well with online gateways. Enable Stripe and Bank Transfer and let the customer pick — you capture the card-paying audience and the bank-transfer audience at no extra cost.