Admin dashboard tour

Updated Jun 3, 2026 Getting Started

TitanCart adds a single TitanCart menu to your WordPress admin, and clicking it opens a full-screen app with its own sidebar. Everything you do to run the store happens inside that app. This tour walks down the sidebar one section at a time so you know where each screen lives.

1. Opening TitanCart

In wp-admin, look for TitanCart in the left WordPress menu (the cart icon). Click it and the TitanCart app takes over the screen with its own dark sidebar down the left. That sidebar — not the WordPress one — is what you use from here on.

The WordPress menu also lists the main sections (Sales, Products, Customers, and so on) as shortcuts. They are just deep links into the same app, so clicking either gets you to the same place.

Note: The app fills the whole content area on purpose. If a screen ever looks cramped or unstyled, it usually means the page loaded before its assets did — a hard refresh (Ctrl/Cmd + Shift + R) fixes it.

2. The Dashboard

The first screen is the Dashboard — your store at a glance. At the top sit four KPI cards: Total Revenue, Total Orders, Avg Order Value, and New Customers, each showing the percentage change versus the previous period.

A period selector in the corner switches the whole screen between Today, Yesterday, This Week, Last Week, This Month (the default), Last Month, and This Year.

Below the cards, the Dashboard is built from widgets you can rearrange and hide:

Sales Chart — revenue and order trends over time.
Popular Products — your best sellers by revenue.
Order Status — a breakdown of orders by their current status.
Recent Orders — the latest transactions.
Low Stock Alerts — products running low on inventory.
Quick Actions — shortcuts to common tasks such as adding a product or importing data.
Revenue Breakdown — discounts, shipping and tax totals (hidden by default; turn it on if you want it).

Tip: Use the customise control on the Dashboard to drag widgets into the order you prefer, or switch ones you do not use off. Your layout is saved to your account, so it stays the way you set it.

3. Sales

The Sales section is everything order-related:

Orders — the main list of every order, with status, customer and total.
Returns — return/RMA requests (appears when the Returns extension is active).
Revenue Reports — sales figures over time.
Fulfillment — shipments and what still needs to go out.
Active Carts — carts shoppers have started but not yet checked out.

4. Products

The Products section holds your whole catalogue and the structures around it:

Products — add and edit products; this is where the product editor with all its tabs lives.
Categories — the category tree shoppers browse.
Attributes — reusable characteristics such as brand, material or colour (used for filtering and variations).
Product Filters — which attributes and fields appear as filters in the storefront sidebar.
Options — add-on choices such as gift wrap or engraving.
Product Reviews — moderate customer reviews (appears when the Reviews feature is active).

Note: Attributes and Options sound similar but do different jobs. Attributes describe a product (for filtering and variations); Options are extra choices a shopper makes at purchase. A dedicated article covers the distinction — see the See also list at the end.

5. Customers

Everything about the people who buy from you:

Customers — the customer list and individual profiles with order history.
Administrators — staff accounts with access to the admin.
Customer Groups — segments such as Wholesale, used for tiered pricing and group-specific rules.

6. Vendors (Marketplace only)

If you run the Multi-Vendor Marketplace extension, a Vendors section appears for approving sellers, viewing their stores, and setting commission rates. If you are not running the marketplace, this section is hidden — that is normal.

7. Growth

Growth is where you market and grow the store. Promotions are built in; the rest of the items appear only when you have installed the matching extension.

Promotions — discounts and coupon rules (built in, always available).
Product Bundles — “buy together” bundles.
Email Campaigns — newsletters, subscribers and sending.
Gift Cards — issue and manage store credit.
Loyalty Rewards — reward points programmes.
Subscriptions — recurring billing plans.
Wishlists — saved lists and back-in-stock alerts.
Data Feeds — Google Shopping / Facebook product feeds.
Cart Recovery — abandoned-cart follow-ups.
SMS Notifications — text-message order updates.
Affiliates — your affiliate / referral programme.

8. Storefront

The Storefront section covers what shoppers see and how the store is found:

Tags — product tags for grouping and discovery.
SEO — titles, meta and search settings (appears when the SEO feature is active).
Testimonials — customer testimonials shown on the storefront.
Sitemap — your XML sitemap for search engines.

9. Extensions

The Extensions section is how you add and maintain optional features:

Installed Extensions — what is installed, with toggles and license fields.
Updates — check for and apply extension updates.
Extensions Marketplace — browse and add new extensions.

10. Applications

Applications holds day-to-day planning tools: an Agenda and a Calendar for keeping track of store activity.

11. Settings

Settings opens as a grid of cards rather than a single page. Each card is one area of configuration:

General Settings — company information and the basic rules of how the store behaves.
Payment Gateways — the payment methods offered at checkout.
Shipping Methods — shipping options, rates and where they apply.
Tax Rules — which taxes you charge and the rates by location.
Currencies — the currencies prices are shown in.
Account & License — your TitanCart license and plan.
Order Statuses — the statuses an order can move through.
Notifications — the emails sent to customers, administrators and sellers.
Customer Fields — the information collected from customers at registration and checkout.
Import / Export — bulk CSV import and export of products, orders and customers.
Site Backup — back up or restore your store data.
API & Integrations — API keys and connections to outside systems.
Social Login — let customers sign in with Google, Apple, Facebook and the like.
Extensions — the same extensions area linked from the sidebar.

Tip: A brand-new store should work through General Settings, Currencies, Notifications and Payment Gateways first. The Store setup checklist walks you through them in order.

What this tour covers — and what it doesn’t

This article is a map: it tells you where each screen lives and what it is for. It does not configure anything for you. For the step-by-step setup of a new store — currency, company details, email sending and your first payment gateway — follow the Store setup checklist. For deeper how-tos on individual screens (the product editor, promotions, shipping zones, and so on), see the matching articles in each category.

Note: Some sidebar items only appear when the feature behind them is installed — most of the Growth list, the Vendors section, Product Reviews and SEO among them. If you expected an item and do not see it, check Extensions → Installed Extensions to confirm it is added and enabled.

Troubleshooting

I do not see the TitanCart menu in wp-admin. The menu requires an administrator account. If you are signed in as a lower role, ask an administrator, or confirm the plugin is active under WordPress Plugins.
A screen loads blank or unstyled. The app loaded before its assets finished. Hard-refresh the page (Ctrl/Cmd + Shift + R). If it persists, clear any caching/optimisation plugin and refresh again.
An item is missing from the sidebar. It is almost always an extension that is not installed or not enabled — check Extensions → Installed Extensions.
The Dashboard shows dashes (—) instead of numbers. There is no order or customer data yet for the selected period, or the figures are still loading. Place a test order or widen the period selector.